1. Who We Are
Stars Entertainment ("we", "us", "our") operates the website turnyourideasintomusic.com and provides custom song production services. For any privacy-related queries, contact us at info@starsentertainment.org.
2. Information We Collect
We collect the following personal information when you use our services:
- Contact details — your name and email address when you place an order or contact us
- Payment information — processed securely by Stripe. We never store your card details
- Creative briefs — lyrics, poems, voice notes, themes or any material you submit to us for song production
- Communications — emails, WhatsApp messages or any correspondence you send us
- Technical data — standard website usage data such as browser type and pages visited, collected via cookies
3. How We Use Your Information
We use your information solely to:
- Produce and deliver your custom song
- Process your payment through Stripe
- Communicate with you about your order
- Respond to enquiries and provide customer support
- Improve our services and website experience
We do not use your personal data for marketing without your explicit consent, and we never sell your data to third parties.
4. Your Creative Content
Any lyrics, poems, voice recordings, concepts or personal stories you submit to us are used exclusively to produce your song. We treat all submitted material as strictly confidential. We will never share, publish or use your content for any purpose other than fulfilling your order without your written permission.
5. Legal Basis for Processing
We process your data on the following legal bases under UK GDPR:
- Contract performance — to fulfil your order
- Legitimate interests — to improve our services and communicate with you
- Legal obligation — to comply with applicable laws
6. Data Sharing
We only share your data with trusted third parties essential to delivering our service:
- Stripe — for secure payment processing
- Email service providers — to send order confirmations and communications
All third parties are required to handle your data in compliance with UK GDPR.
7. Data Retention
We retain your personal data for as long as necessary to fulfil your order and meet our legal obligations, typically no longer than 3 years. You may request deletion of your data at any time by emailing us.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict our processing of your data
- Data portability — receive your data in a portable format
- Withdraw consent at any time where processing is consent-based
To exercise any of these rights, contact us at info@starsentertainment.org. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
9. Cookies
Our website uses essential cookies only, required for the site to function. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect site functionality.
10. Security
We take reasonable technical and organisational measures to protect your data against unauthorised access, loss or disclosure. All payments are processed over encrypted HTTPS connections via Stripe.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
For any privacy questions or to exercise your rights, please contact:
Stars Entertainment
Email: info@starsentertainment.org
WhatsApp: +44 7824 515907
